Effective Date: 05.26.26

1. Introduction

Mat-Su Resort, LLC. (“we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or submit an inquiry.

 

2. Information We Collect

a. Information You Provide

When you submit a form through our website, including event inquiries or general contact requests, we may collect:

• Name

• Email address

• Phone number

• Event details (e.g., date, guest count, preferences)

• Any additional information you choose to provide

Event inquiries may be processed through our third-party event management system, TripleSeat (or a similar platform), which collects and stores the information you submit.

b. Automatically Collected Information

When you visit our website, we may automatically collect certain information, such as:

• IP address

• Browser type and device information

• Pages visited and interaction data

• Date and time of visits

 

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested information

• Process and manage event inquiries and bookings

• Communicate with you about your event or request

• Improve our website and services

• Maintain the security and functionality of our website

 

4. Third-Party Services

We use trusted service providers to support our operations, including:

• Event management platform (e.g., TripleSeat) for handling event inquiries and bookings

• Website hosting and IT service providers

These third parties may have access to your information solely for the purpose of providing services on our behalf and are expected to protect your information.

 

5. Sharing of Information

We do not sell your personal information.

We may share information:

• With service providers who assist in operating our website and services

• When required by law, regulation, or legal process

• To protect our rights, property, or safety

 

6. Cookies and Website Technologies

Our website may use cookies or similar technologies to:

• Ensure proper website functionality

• Analyze traffic and improve user experience

You may control cookie preferences through your browser settings.

 

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

 

8. Your Choices

You may:

• Choose not to submit information through our forms

• Contact us to request access to or deletion of your information (subject to applicable legal obligations)

 

9. California Privacy Rights

If you are a California resident, you may have certain rights under California law, including the right to request:

• Access to personal information we hold about you

• Deletion of your personal information

To make a request, please contact us using the information below.

 

10. Third-Party Links

Our website may include links to other websites or services. We are not responsible for the privacy practices of those third parties.

 

11. Contact Us

If you have questions about this Privacy Policy or your information, please contact us:

Email: privacy@mat-suresort.com

 

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.